In Constant Battle With Insurers, Doctors Reach for a Cudgel: A.I.

At a rehabilitation medicine practice in Illinois, a doctor faced numerous challenges with insurance companies denying payment for treatments. Lengthy battles often resulted in lost appeals, leaving patients in need and frustrated. To overcome this issue, the doctor turned to generative A.I. chatbots. These chatbots are capable of drafting letters to insurers within seconds, making the process more efficient compared to years of advocacy and health care reform attempts. Doctors like him are finding these chatbots to be valuable tools in the fight against insurance denials.